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Claims Administrator - Pets

Posted By: Randstad Staffing
Address:
Date Posted: 29th Jul 2010
Salary: Negotiable
Location: Borehamwood (WD6)
Reference Code: BR105371
Views Since Posting: 100
Full Description:

Our client, a household name in the insurance industry, are seeking a Claims Administrator (Contact Centre Executive, Call Centre Advisor, Claims Advisor) to work in their state of the art offices in the heart of Borehamwood. They offer an award winning working environment with plenty of opportunities for personal development and career advancement.

Job Responsibilities:

As a Claims Administrator, you will be;

Processing new and continuing pet insurance claims.
Responding to telephone enquiries from customers and relevant 3rd parties (including Veterinary Practices).
Dealing with written correspondence received into the department.
Ensuring all tasks are followed through to completion.

Preferred Skills:

Excellent communication and customer service skills.
Eye for detail.
Proven letter writing skills.
Veterinary Nursing experience would also be a distinct advantage.

Personal Attributes:

Highly motivated.
Ability to prioritise workload.
Driven by exceeding customer expectations.

Associated Benefits:

24 Days holiday per year.
Childcare Vouchers.
Non contributory pension scheme.
Medical/Healthcare Insurance.
Free on site parking.

Normal working week is 37.5 hours, Monday to Friday between 9am and 5.30pm - plus one hour for lunch.

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